Welcome to the support page for the Inxtinct Email Security Extension. This page provides all the information you need to get started, use, and troubleshoot our extension on both Google Chrome and Microsoft Edge browsers.
The Inxtinct Email Security Plugin is designed to provide advanced email threat analysis directly in your browser. By leveraging the power of AI, it helps identify phishing attempts, spam, and other malicious emails to keep your inbox secure.
Opening the Plugin:
Automatic Email Analysis:
Visual Indicators:
The Inxtinct icon will appear at the bottom right corner of the screen.
Viewing Detailed Analysis:
Click on the Inxtinct icon to expand the pop-up.
The pop-up will show:
For unsafe emails, the pop-up will open automatically to alert you.
If you need further assistance, please contact us:
The Inxtinct icon will turn green for safe emails and red for unsafe emails. Click on the icon for a detailed analysis.
Yes, the Inxtinct Email Security Plugin supports both Gmail, Outlook and Zoho Mail.
No, the plugin automatically analyzes emails when they are opened.
Follow the recommendations provided in the pop-up to handle the unsafe email, which may include marking it as spam, deleting it, or reporting it.
Solution: Ensure the plugin is enabled in your browser settings and you are logged in to your Inxtinct account.
Solution: Contact our support team with the details of the email for further assistance. You can also report inaccurate analysis by clicking on the "report issue" button.
Solution: Check if the extension is enabled and refresh the page. Restart your browser if needed.
Solution: Make sure your browser allows pop-ups and that the extension is enabled. Ensure you are logged in to the Inxtinct account.
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